IT Change Control Solutions
Your IT department deals with change on a daily basis. It provides essential services and support to your organization that can affect all areas. IT also addresses such functions as:
- Installation and implementation of hardware, applications and configuration changes
- Handling employee access changes to applications and other resources
- Managing a company's ISO or compliance documentation
- Enforcing and maintaining a company's internal security and auditing policies
- And more...
The Challenges
Your IT department is measured on increasing productivity, even with shrinking budgets. When the information flow is manual and paper-based, IT groups can face many additional challenges:
- Ensuring that new employees have access to applications and IT resources in a timely, secure manner
- Maintaining and finding information needed for audits
- Providing a consistent and secure approval process for processing requests
- Coordinating requests from various departments, facilities, vendors, and suppliers
- Ordering and supplying new equipment in a timely fashion
- Tracking down change requests despite lack of visibility into the process
The BP Logix Solution
The solution to these problems resides with process automation, tracking and reporting. The BP Logix Workflow Server can automate IT change control processes and functions. Automation provides a consistent method for routing and tracking the flow of IT requests and information.
Using the BP Logix Workflow Server, your IT department will have
- Visibility into internal processes supporting management decisions and compliance initiatives
- Less paper handling and manual routing, eliminating errors and delays
- Process consistency
- Reduced productivity problems due to lost or mishandled requests
- Empowered business users with instant access to process information they need to assist in their every day decision-making processes
For more information on how BP Logix can help you manage and automate your IT processes, contact us to schedule a web demo.